FAQ

Frequently Asked Questions

How do I place an order?

Browse our fragrance collections, select your desired product, and click 'Add to Cart'. When you're ready, proceed to checkout to complete your purchase.

What payment methods do you accept?

We accept all major credit cards, debit cards, and other secure payment methods available at checkout.

How long does shipping take?

Orders are typically processed within 1 - 5 business days. Delivery times vary depending on your location within South Africa. We are not liable for the time frame of the courier - as this is out of our control. 

What is your return policy?

We do not accept returns or do refunds.

Are your fragrances authentic?

Yes, all our fragrances are 100% authentic and sourced from authorized distributors.

How should I store my fragrance?

Keep your fragrance in a cool, dry place away from direct sunlight and heat to maintain its quality and longevity.